OPENING HOURS: Thursday 10-17, Friday, Saturday and Sunday 10-19
We want your visit to be pleasant and interesting, so please follow some simple instructions :
measure the temperature at your arrival, please wear a mask during your visit, respect your turn, keep the distance, follow the safety routes and sanitize your hands.
The Museum staff has been trained on the issues of COVID-19 prevention and is subjected to the envisaged health protocol (temperature measurement, hand sanitation, etc.); it also has adequate personal protective equipment.
Tickets purchased may NOT be changed, cancelled or refunded. Before confirming your purchase, please check carefully both the date and the time of the visit. The visit to the Cerruti Collection is reserved for people over the age of 12 with an adult
For infos on tickets and guided tours please see
https://www.castellodirivoli.org/en/visita/
For infos on tickets and guided tours of the Cerruti Collection please see https://www.castellodirivoli.org/en/visita/
Before proceeding with the purchase of tickets, please read the following instructions carefully.
BUYING TICKETS
Click on the red “Buy Tickets” button. Register on the WEBtic platform by filling out the form and following the instructions indicated after reading “Terms and Conditions of Service”. After activating the account, by email, it will be possible to proceed with the purchase. Select the type of ticket: full or reduced. The visit at the Cerruti Colletcio is allowed to people from 12 years old with an adult.
Free tickets cannot be booked online but must be collected at the Museum Ticket Office on the day of the visit. Select the desired date and time by checking them carefully before confirming the purchase. Tickets purchased cannot be refunded, modified or canceled. Select number of tickets and type of fare and click “add to cart”. Validate the payment method by selecting “credit card”. Proceed with the payment. Tickets are sent in pdf format via confirmation email and can be printed or presented at the Castello di Rivoli reception on electronic devices. The online ticketing service is managed for the Castello di Rivoli by Crea Informatica S.r.l. Via Lepetit 8, 20124 Milan through the WEBtic platform.
In case of non-receipt of the email, contact Crea Informatica info@webtic.it
VALIDATE TICKETS
Tickets purchased online must be validated at the Castello di Rivoli reception (follow the signs). Upon validation of the ticket, the Museum will provide for the sale to the visitor of an asset (bag, cup, notebook, etc.) with the Castello di Rivoli logo on the basis of the ticket fare purchased. At the time of validation for reduced tickets, a document certifying the right to the reduction will be requested (e.g. identity document and / or valid membership card).